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    Scanner / Back-Up Receptionist

     Full Time  San Antonio, Texas Posted on 7/13/21

     

    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Scanner / Back-Up Receptionist to join our team in San Antonio, Texas.  

    UBEO is a distributor/servicer of document equipment and software solutions.  Primary products include Xerox, Ricoh and Konica Minolta multi-functional equipment and Kyocera printers.  UBEO specializes in electronic document management software and integrations.  

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    The primary responsibilities of this position is as follows:

    Department: Administration
    Reports To: Order Processing Manager
    FLSA Status:  Full Time/Non-Exempt

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    Purpose
    This position is responsible for managing a multi-line switchboard and delivering outstanding customer service support to both internal and external customers.

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    Responsibilities

    Scanner Responsibilities:

    • Scan business related documents
    • Scan paper documents and capture specific data fields using installed software
    • Electronically file scanned documents into folders on the network
    • Verify information on scanned document; reassemble documents; file in boxes for storage
    • Current document types are A/P and Sales Packages
    • Other duties as may be assigned

    Receptionist Responsibilities:

    • Operate multi-line switchboard in a professional manner and deliver outstanding service support and extraordinary value to both internal and external customers
    • Route incoming calls to the appropriate department/person
    • Greet guests/customers/visitors
    • Maintain neat appearance of reception area and lobby
    • Update phone extension list for all locations
    • Assist with other general office duties as needed
    • Promote the company in a positive, professional manner
    • Other duties as may be assigned

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    Supervision
    Supervised

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    Contacts
    Internal:  Exempt, Non-Exempt
    External:  Prospective Customers, Current Customers, Vendors

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    Job Related Dimensions

    • Strong attention to detail
    • Must offer excellent keyboarding skills
    • Ability to handle a fast paced, multi-lined phone system
    • Must be a strong communicator with the ability to speak concisely and listen attentively
    • Strong attention to detail with excellent organization skills
    • Must reflect the highest priority and emphasis on customer service and satisfaction
    • Requires the ability to multi-task in a fast-paced environment and work well under pressure
    • Must be a team player, reliable, flexible and customer-oriented

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    Qualifications

    • HS Diploma or equivalent experience in a related field.

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     Physical Demands & Work Environment

    • Ability to sit at desk for prolonged periods of time.
    • Ability to talk on the phone and manage a multi-lined phone system.
    • Ability work with various computer tools and applications.
    • Ability to type and compose written communication in various forms as needed.
    • Ability to lift 20+lbs on occasion.

    UBEO offers a competitive compensation package. UBEO also offers excellent benefits that include medical, dental, vision, life, flexible spending account options as well as other supplemental benefits. UBEO also offers a 401k Retirement Plan with company match upon eligibility.  Submit your resume to Human Resources today!

    UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.