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    Digital Imaging Associate

     Full Time

    Middletown, CT

    Posted on 06/12/2023


    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Digital Imaging Associate to join our team in Middletown, Connecticut.

    UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. 

    The primary responsibilities of this position is as follows:

    Department: Digital Print & Imaging 
    Reports To: Digital Imaging Supervisor
    FLSA Status: Full Time / Hourly



    The Digital Imaging Associate responsibilities are to prepare, compile, sort, and batch documents for data entry, according to work types and client specifications.


    • Prepare documents according to job instructions per each client's specifications.
    • Compiling, verifying, and sorting information to prepare source data for computer entry
    • Entering customer and account data from source documents within time limits
    • Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
    • Insert customer and account data by inputting text based and numerical
    • Ability to research and obtain further information for incomplete documents
    • Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met.
    • Typing speed of 40 to 60 WPM with 98% accuracy required.
    • Maintain a log of completed work.
    • Maintain confidentiality and security of client information per client guidelines.
    • Maintain levels of productivity and quality based on department standards.
    • Ability to balance several projects at one time
    • Picking up and delivering documents to clients while maintaining exemplary customer relations
    • Ensure customer satisfaction prior to leaving and provide them a bridge to the proper person within the company should there be a situation that needs to be addressed. Always leave customer location the way you found it.
    • Additional responsibilities and duties may be assigned.


    Supervised:  Reports directly to Digital Imaging Supervisor

    Job Related Dimensions

    • Scanner/Copier industry experience preferred
    • LaserFiche experience highly preferred
    • Team player, exceptional communication skills, strong business work ethic, positive attitude and professional manner, very organized
    • Ability to multi-task in a fast-paced environment and form business relationships with both internal and external customers
    • Strong attention to detail
    • Strong communication skills – both verbal and written
    • Maintain high levels of customer care while demonstrating a friendly, professional and positive attitude
    • Proficiency in MS Office products (Excel, Word, MS Outlook, Powerpoint)


    • Proven data entry work experience, as a Data Entry Operator
    • Typing speed and accuracy
    • Prior experience in production print/imaging facility or similar environment a plus
    • High School Diploma or GED.
    • Clear communication skills, written and verbal
    • Valid Driver’s License and clean driving history
    • Good time management skills, extremely detail oriented and a desire to work in a team environment

    Physical Demands & Work Environment

    • Ability to sit/stand at desk for prolonged periods of time.
    • Work schedule generally consists of 40 hours per week
    • High levels of repetitive motion daily
    • Ability to lift, push, pull; 50 to 100 lbs.

    UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

    • Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
    • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
    • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
    • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
    • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
    • Pet Insurance, breathe easy knowing Nationwide has your pets covered
    • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
    • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
    • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

    UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.