UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Digital Imaging Associate to join our team in Middletown, Connecticut.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Digital Print & Imaging
Reports To: Digital Imaging Supervisor
FLSA Status: Full Time / Hourly
Purpose
The Digital Imaging Associate responsibilities are to prepare, compile, sort, and batch documents for data entry, according to work types and client specifications.
Responsibilities
- Prepare documents according to job instructions per each client's specifications.
- Compiling, verifying, and sorting information to prepare source data for computer entry
- Entering customer and account data from source documents within time limits
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
- Insert customer and account data by inputting text based and numerical
- Ability to research and obtain further information for incomplete documents
- Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met.
- Typing speed of 40 to 60 WPM with 98% accuracy required.
- Maintain a log of completed work.
- Maintain confidentiality and security of client information per client guidelines.
- Maintain levels of productivity and quality based on department standards.
- Ability to balance several projects at one time
- Picking up and delivering documents to clients while maintaining exemplary customer relations
- Ensure customer satisfaction prior to leaving and provide them a bridge to the proper person within the company should there be a situation that needs to be addressed. Always leave customer location the way you found it.
- Additional responsibilities and duties may be assigned.
Supervision
Supervised: Reports directly to Digital Imaging SupervisorJob Related Dimensions
- Scanner/Copier industry experience preferred
- LaserFiche experience highly preferred
- Team player, exceptional communication skills, strong business work ethic, positive attitude and professional manner, very organized
- Ability to multi-task in a fast-paced environment and form business relationships with both internal and external customers
- Strong attention to detail
- Strong communication skills – both verbal and written
- Maintain high levels of customer care while demonstrating a friendly, professional and positive attitude
- Proficiency in MS Office products (Excel, Word, MS Outlook, Powerpoint)
Qualification
- Proven data entry work experience, as a Data Entry Operator
- Typing speed and accuracy
- Prior experience in production print/imaging facility or similar environment a plus
- High School Diploma or GED.
- Clear communication skills, written and verbal
- Valid Driver’s License and clean driving history
- Good time management skills, extremely detail oriented and a desire to work in a team environment
Physical Demands & Work Environment
- Ability to sit/stand at desk for prolonged periods of time.
- Work schedule generally consists of 40 hours per week
- High levels of repetitive motion daily
- Ability to lift, push, pull; 50 to 100 lbs.
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
- Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
- Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
- Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
- Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
- Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
- Pet Insurance, breathe easy knowing Nationwide has your pets covered
- Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
- A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
- Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.