Our Net Promoter Score is 88% — and Growing.
Good companies have a Net Promoter Score over 40%. Great companies can reach over 50%. Our score is 88% and we are not satisfied yet.
No matter how good of a deal your system was, if it doesn’t work, you overpaid. Our systems just work as expected more than 99% of the time.
First Call Fix-Rate
We’re proud of our 94% first call fix rate.
Most providers have a $150 per hour call charge for IT related issues. Our IT help desk is built-in value, and resolves 34% of our service calls remotely with an average call time of 8 minutes.
Better Support, Period.
Once your team has experienced the UBEO difference, you won’t settle for less.