Why We’re Different.
UBEO is here as a partner to strategize on your next business move, and as a silent, supportive resource that keeps operations running smoothly. We’re everywhere you need us.
What We Do Best.
As your partner, UBEO helps you pinpoint and alleviate your technological pain points before they become problematic. Our support is guaranteed.
See an Overview of Document-Related Expenses
Gain a comprehensive understanding of the hard and soft costs associated with your technology, delivered to you in a report from our experts. We’ll collect data and uncover challenges to identify potential areas of improvement.
Understand Your Unique Document Workflow
From emails and invoices to standardized forms, UBEO can help improve your communication and workflow efficiency. We’ll work with you to implement systems that control access to sensitive information and provide back ups for your paper-based data.
Find and Fix Your Challenges
Your systems are only as good as the team supporting them. By understanding your goals, we can remove any obstacles that are contributing to inefficiency. UBEO works to orchestrate harmony between your workflow and office document systems.
Our Performance Guarantee.
Our support is second to none and we believe in giving you operational peace of mind. We operate on a “best-in-class” model so we carry fewer high-quality products we have parts on hand for. Our performance and full functionality guarantee: if your equipment isn't working the way it was promised, we replace it.
We make the complicated simple.
UBEO is an end-to-end business solutions provider focused on delivering value, not one-off services or products. Our key offerings include:
What does your business technology acquisition strategy look like?
Do you struggle with limited flexibility in your current agreement? A UBEO rental could change the way you feel about your office technology provider. Discover how our UManage Rental is different.
We’ve Got The Survey Scores to Prove It.
We make sure you get what you pay for. Some companies focus on response time, but that doesn’t always mean the fix is right. We do a survey on every single service call. Here are our results:
Over 20k responses. Responses and results measured by a third party.
First Call Fix Rate
First call fix rate is over 94%. We operate on a “best in class” model so we carry fewer high-quality products we have parts on hand for. What does that mean for you?
UBEO includes IT support on all UBEO managed devices. 34% of our calls are resolved remotely without ever having to dispatch a technician with an average resolution time of 8 minutes.
Employee Benefits Operations Manager, Watkins Insurance Group
“UBEO's service and responsiveness is top-notch. They are proactive and friendly--and they get the job done! Our tech always explains what happened, how he fixed it and looks for future ways to help us like reminding us to order toner, waste toner boxes, etc. It's always a pleasant experience! ”
Estimating / Operations Assistant, Blue and Associates, Inc.
“Technicians are always timely, professional, and knowledgeable. Whenever we have had problems, they have been resolved in a very reasonable timeframe.”
Director of Information Technology, Texas Masonic Retirement Center
“As an independent IT contractor, I worked with UBEO at a previous client. I was always impressed with UBEO's response time and phone availability. That is the reason I chose UBEO at my new position and I continue to receive the high-level service I have always known UBEO for.”
Argyle Pediatrics, PLLC
“UBEO is always quick to respond to any question or problem which is very helpful for our busy pediatric clinic. We have had very minimal downtime.”