TORCH endorsed source for:
Copiers & Printers
Cloud Faxing
Cost Recovery
End-point Security
As a TORCH endorsed partner, we strive to connect your team with the latest in document solutions and cloud technology that makes an impact on your operations. From fax dashboards and HIPAA compliance to network hardening, UBEO is the leading document technology partner supporting hospitals and healthcare facilities throughout Texas and beyond.

Credibility earned through results delivered.
The UBEO team has been partnering with TORCH since 2018 and has built strong relationships with a large percentage of TORCH member hospitals and healthcare providers.
We don't just sell products, we deliver solutions that return dollars back to your bottom line. Discover why UBEO is the preferred document technology partner for so many of your peers.
Meet the "E" Team
Eric Reed, Director of Healthcare Services and Erica Hay, Senior Business Analyst have been supporting TORCH since 2018. Most of you know them well, but if you haven't had the pleasure of working with them yet, they would love to meet you!
Eric Reed
Director of Healthcare Services
Eric Reed is leader in healthcare operations and security. Eric has been supporting the healthcare industry for over 20 years and has worked with large, nationwide healthcare systems as well as independent local operations. Eric specializes in finding innovative ways to deploy off-the-shelf proven technology in ways that drive much more value for his customers. Eric has worked for several leading technology companies and has been with UBEO since 2017.
Erica Hay
Senior Business Analyst
Erica has been UBEO nearly 20 years and is an expert is work flow analysis and enterprise efficiency. Erica helps organizations adapt to a constantly changing business and security environment. Erica designs roadmaps for hospitals to streamline their operations and take advantage of the latest emerging technologies.
Best-in-Class Brands
UBEO is a Brand Agnostic technology provider seeking Best-in-Class solutions from all major manufacturers in our industry. UBEO delivers unmatched flexibility and the power of choice dirctly to TORCH members. Your time is extremely valuable and is better spent focusing on delivering an exceptional patient experience instead of getting bogged down in back-office processes and product research.
Security-first software and hardware integrations.
A UBEO partnership provides a connection to new revenue-generating technologies to safe-guard your network, improve your operations and your margins. From fax queues to bed swapping trackers, UBEO delivers custom-solutions tailored to meet the needs of your unique organization.
Reliable Secure Document Systems
Our team provides seamless integrations for your critical document systems. We customize proven technology systems deployed with a security-first approach. Hackers a shifted focus to vulnerable user endpoints such a network copiers and printers. UBEO's security strategy hardens 29 critical endpoints to reduce risk.
Cloud Faxing Dashboard
The FCC no longer mandates telecom companies support copper lines. UBEO leads the business technology industry in modern cloud fax solutions. We migrate your team from legacy hardwired faxing systems to cloud-based, no waste systems. We also provide a turn-key cloud fax dashboard solution that ensures your team never loses a transmission, stays ahead of the workload and eliminates costly fax-related bottlenecks. Many TORCH peers are benefiting today from this unique application.
Bed Swapping Tracking
Another valuable solution provided by UBEO is bed swapping tracking. It's no secret how difficult it is to keep track of referral revenue for bed swapping given the pace of healthcare today. UBEO offers a user-friendly bed swapping application that is a revenue generating engine. Your team no longer has to manage homegrown, manual bed swapping tracking systems. Ask our team about this solution today!
Legacy Data Migration
Still stuck paying for two EMR systems because your legacy EMR provider is holding your data hostage? We've got a fix for that. UBEO offers a proven software solution that allows you to access historical patient record data inside your new EMR allowing you to finally cut the cord from your old EMR provider. We have a simple, proven process for securely extracting, storing and retrieving your organization's legacy data. Oh, did we mention it's a fraction of the cost of supporting two systems?
AP / AR Automation
What impact would it make to your organization to reduce your time to cash? UBEO understands best practices pulled from 30,000 customers nationwide. We use that experience to build streamlined workflows tailored to your organization's unique processes. We apply hardware and solutions integrations to help your AP and AR teams reduce errors, get approvals faster and collect more quickly. All of these functions will directly impact your bottom line.
Patient intake and billing
Inefficient patient intake and billing systems create friction across your organization—slowing workflows, burdening staff, and undermining both patient care and your financial performance. Missed revenue, denied claims, and rising operational costs compound quietly until they show up on your bottom line. UBEO helps healthcare organizations reverse that trend with workflow optimization, document management, and tailored business technology solutions that streamline processes, and reduce costs.
Information Accessibility
Improper paper storage, paper destruction and the lack of a clear document retention policies can cost hospitals big time. HIPAA violations are a constant headache and directly affect your bottom line.
Our comprehensive document management systems integrate directly into your EMR systems and provide clear oversight for handling sensitive information. From the intake form or scan all the way through to document destruction, our solutions provide a clear
What Happens During A BTA
Explore the end-to-end process of UBEO’s Business Technology Assessment.
A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.
Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.
Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.
At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.
As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.
There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.
Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.
A Business Technology Assessment will begin with a conversation around the goals, initiatives, projects and future growth of your organization. We seek to understand the goals of your organization so we can align your technology to help meet those goals. We seek to serve you as a strategic partner, not a vendor.
Next, your UBEO team will walk your facility and collect data for analysis. We interview your users to uncover their challenges and identify areas of improvement while observing your workflows and your devices’ condition. We also will review your current agreements, expenses, and other hidden costs to provide a comprehensive view of all investments associated with your business technology.
Most of the work is done in the Analysis phase. Your UBEO analyst will compile all of our data and observations. We produce a deliverable that communicates a clear understanding of costs, existing challenges, and areas of improvement.
At this stage, we present the results of the entire assessment to your leadership team and dig deep into the information. The goal of this exercise is to provide a complete view of the hard and soft costs associated with your technology and report the experience your users have with the current technology on a daily basis. UBEO's one-of-a-kind acquisition program, as well as our brand-agnostic solutions, will be co-authored with key decision-makers in your organization to create a strategic solution tailored to your unique needs.
As a strategic partner, we move into the implementation phase that is led by our team of Systems Engineers, the Business Analyst & Solution Specialist to ensure your strategic solution is implemented as agreed upon by both organizations.
There’s a lot of information in a BTA. Once we’ve identified your goals, challenges, and a plan, we want to know how you did. We want to know how we did, too. As your partner, our success is driven by your success.
Now that we’ve had a chance to optimize your goals and processes, let's make sure your equipment stays up to date. UBEO’s expert analysts and technicians are your biggest advocates for ongoing, reliable support. Our brand agnostic approach to equipment means we can provide you with the best solution for your goals.
Hear what our fans have to say!
Shane Coleman
COO Palo Pinto General Hospital
“In comparison to other vendors, UBEO is top notch. UBEO is definitely second to none.”
Donny Booth
CEO — Permian Regional Medical Center
“Our relationship with UBEO is effective, reliable, and a great value to our organization.”
Jim Horton
CEO — Rankin County Hospital District
“When our document technology isn’t working properly, it creates bottlenecks and inefficiencies. Having those systems work the way they should makes a major difference for our team.”
John Hughson
CEO — Frio Regional Hospital
“If Eric Reed from UBEO calls on you, my suggestion would be to open the door. I invited him in, and I’m glad I did.”
