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    Collections + Accounts Receivable Coordinator

     Full Time  Chico, CA Posted on 10/25/22

     

    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Collections + Accounts Receivable Coordinator to join our team in Chico, California. 

    UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers.  UBEO specializes in electronic document management software and integrations. 

    The primary responsibilities of this position is as follows:

    Department: Billing
    FLSA Status:  Full Time/Exempt 

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    Purpose

    Interact with customers regarding past due invoices and facilitate customer collections. Process accounts receivable payments daily.

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    Responsibilities

    • Contact customers that are past due to obtain payment status information
    • Post receivable payments to E-Automate
    • Research and resolve issues related to account receivable payments  
    • Maintain database with customer contact and collection schedule details
    • Communicate with personnel to resolve billing and/or customer issues in a timely manner
    • Provide weekly status reports to management
    • Respond to credit hold alerts in timely manner
    • Investigate and resolve customer inquiries
    • Promote positive relationships with both other employees as well as customers/dealers
    • Other duties as it relates to supporting the cash application and collections department 

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    Expectations

    • Positive, helpful, pleasant, friendly attitude toward both other employees as well as customers/dealers
    • Process receivables in E-Automate within 24 hours of receipt.
    • Communicate with all customer accounts greater than 60 days past due to determine payment delay
    • Ability to handle fast-paced work environment and meet daily deadlines

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    Experience, Education & Training

    • Minimum two years of experience in accounts receivable and/or collections
    • College Degree Preferred

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    Knowledge, Skills, and/or Abilities Required

    • Strong sense of accountability and responsibility
    • Excellent communication skills both written and verbal
    • Excellent organizational and follow through skills
    • Strong attention to detail, problem solving skills
    • Ability to multi-task effectively and efficiently
    • Good understanding of the business transaction cycle
    • Good knowledge of MS Word, Excel and Outlook applications
    • Ability to work in a “team oriented” environment

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    UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

    • Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare, including orthodontia for both adults and child(ren)
    • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
    • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
    • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
    • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
    • Pet Insurance, breathe easy knowing Nationwide has your pets covered
    • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
    • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
    • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
    UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.