| Full Time | Chico, CA | Posted on 10/25/22 |
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Collections + Accounts Receivable Coordinator to join our team in Chico, California.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Billing
FLSA Status: Full Time/Exempt
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Purpose
Interact with customers regarding past due invoices and facilitate customer collections. Process accounts receivable payments daily.
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Responsibilities
- Contact customers that are past due to obtain payment status information
- Post receivable payments to E-Automate
- Research and resolve issues related to account receivable payments
- Maintain database with customer contact and collection schedule details
- Communicate with personnel to resolve billing and/or customer issues in a timely manner
- Provide weekly status reports to management
- Respond to credit hold alerts in timely manner
- Investigate and resolve customer inquiries
- Promote positive relationships with both other employees as well as customers/dealers
- Other duties as it relates to supporting the cash application and collections department
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Expectations
- Positive, helpful, pleasant, friendly attitude toward both other employees as well as customers/dealers
- Process receivables in E-Automate within 24 hours of receipt.
- Communicate with all customer accounts greater than 60 days past due to determine payment delay
- Ability to handle fast-paced work environment and meet daily deadlines
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Experience, Education & Training
- Minimum two years of experience in accounts receivable and/or collections
- College Degree Preferred
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Knowledge, Skills, and/or Abilities Required
- Strong sense of accountability and responsibility
- Excellent communication skills both written and verbal
- Excellent organizational and follow through skills
- Strong attention to detail, problem solving skills
- Ability to multi-task effectively and efficiently
- Good understanding of the business transaction cycle
- Good knowledge of MS Word, Excel and Outlook applications
- Ability to work in a “team oriented” environment
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UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
- Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare, including orthodontia for both adults and child(ren)
- Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
- Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
- Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
- Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
- Pet Insurance, breathe easy knowing Nationwide has your pets covered
- Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
- A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
- Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life