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    Sales Development Representative - SDR

    Full Time

    San Antonio, TX

    Posted on 06/25/2024


    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Sales Development Representative to join our team in San Antonio, TX!

    UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. 

    Department: Sales
    Reports To: Sales Development Manager
    FLSA Status:  Full Time/Non-Exempt 


    This position is responsible for prospecting, qualifying and generating new sales leads to support the Sales Reps.




    • Ability to identify new business via multiple sources including inbound marketing leads, target lists, computerized directory lists and individual research.
    • Ability to develop new business in the target markets via telephone and mass communication such as email and social media.
    • Build and cultivate prospect relationships initiating communications and conducting follow up communications.
    • Ability to sell office equipment supplies.
    • Will follow pre-set sales script (with adjustments as necessary) to ensure consistency within sales program.
    • Generate interest in the UBEO suite of products and services with prospective customers.
    • Conduct research and a needs analysis of prospective customers business and equipment needs.
    • Answer questions about the various programs and services offered by UBEO.
    • Generate 3-10 sales leads per day.
    • Appointment setting with prospective customers for internal Sales Reps.
    • Work with the Sales Development Manager and VP of Sales to develop and grow the sales pipeline.
    • Attend initial appointment and transition relationship to Account Manager/Sales Reps.
    • Attend all sales training and branch meetings as scheduled/requested.      
    • Additional duties as assigned.


    Internal: Exempt, Non-Exempt
    External: Prospective Customers, Current Customers, Vendors

    Job Related Dimensions

    • Strong attention to detail
    • Excellent communication skills – both verbal and written
    • Highly motivated, results driven professional
    • Ability to cope with rejection on a daily basis
    • Proficiency in MS Office products (Excel, Word, MS Outlook).
    • Ability to type 40 WPM


    • HS Diploma, Bachelor’s Degree preferred or equivalent experience in a related field.
    • 2-4 years telemarketing and/or inside/outside sales experience.
    • Demonstrated ability to meet and/or exceed pre-set sales and activity quotas.
    • Proven track record of developing and maintaining client relationships.

    Physical Demands & Work Environment

    • Ability to sit at desk for prolonged periods of time.
    • Ability to talk on the phone and work with various computer tools and applications.
    • Ability to type and compose written communication in various forms.
    • Ability to lift 20+lbs on occasion.

    UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

    • Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
    • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
    • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
    • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
    • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
    • Pet Insurance, breathe easy knowing Nationwide has your pets covered
    • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
    • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
    • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

    UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.