Texas Baptists & UBEO

I'm Dave Lyons, and I'm the Information Technology Director at Texas Baptist, and we're a long-time UBEO customer. We've been around for about 200 years, and I've been here for 18 of those years. Texas Baptist serves over 5,000 churches in Texas, and provides various services to the churches - to ministering to churches regardless of size, helping them train their staff, helping them train volunteers and deacons, but we do things outside of that too. We also have 25 institutions, including universities, retirement homes, social services groups, adoption agencies - that sort of thing.

Texas Baptist has about 250 employees total. About 130 of them are here in our headquarters - our main office. We also have an office in Waco, Arlington, and a warehouse here in Dallas. We of course have different printing needs in different locations, and UBEO meets those very well.

Hi, I'm Shawn Hunt. I'm a Senior Account Manager with UBEO Business Services. I've been with UBEO since 2005. One of the most important aspects of our UBEO experience is our commitment to doing what's right for our customers. David asked us to come in and conduct a Business Technology Assessment. We identified many opportunities to improve their workflow and technology through that first implementation. We saved their organization over forty thousand dollars a year. Those dollars went directly back to supporting their mission.

We've been with UBEO about 10 years, and we really enjoy the rental program because there's a lot of flexibility for us there. We get the newest, latest, and greatest every four years automatically. They work with us if we need new features. It all happens seamlessly, and that's just a load off of our IT department.

Dave has been a fantastic partner because he understands his business and allows our team to support him through the changes in their environment.

We really consider UBEO a partner as opposed to a vendor. They work with us, and they genuinely care about meeting our needs. We meet quarterly online to make any adjustments - up or down, whatever we need to do. [They provide] the flexibility: they really care about us; they want to make sure we have the right devices in the right places, and it's an easy decision to keep renewing with them because the customer service is outstanding. It's just great working with a partner that I trust.

We are proud to partner with outstanding organizations like Texas Baptist, where our success is driven by their success.